Simple Answers to All Your Questions!
Can Ladher Sitters help me find full-time care?
Not quite. Ladher Sitters Club isn’t a childcare staffing agency — we’re here for families who need a patchwork of care. Think: date nights, backup when your nanny takes PTO, or a reliable hand to help with pickups and drop-offs. We’re your alternative to that last-minute group text scramble. Our goal is to build your “virtual village” — a dependable, supportive network for life’s daily juggle.
How do you find your sitters?
Just like our families, sitters are referred into the network by people we trust — other sitters, parents, and community members. Every referral helps us build a circle of trust and support. We're also proud to offer young professionals in NYC a chance to grow their networks, build careers, and earn extra income in one of the most expensive cities in the world.
Can I book a recurring sitter?
Not at the moment. But you can book the same sitter as often as you'd like, based on their availability, using our calendar platform.
Can I book a sitter directly?
We ask that you go through Ladher Sitters Club to book. It keeps things fair for both families and sitters and helps maintain the integrity of our community. Plus, it ensures that sitter availability stays organized — so next time you're in a pinch, we've got you covered.
I need help with my profile.
We’ve got you! Email us anytime at Info@LadherSitters.com and we’ll help you sort it out.
Can I cancel a booking?
Of course — life happens! Kids get sick, plans change, meetings run late. Just be mindful of our cancellation policy (see below) so we can respect everyone’s time.
What is the cancellation policy?
You can cancel up to one day before your booking without penalty. If you cancel on the day of, the full booking rate will apply — out of fairness to our sitters who’ve reserved that time just for you.
Why am I charged at the time of booking?
We get it — it's not our favorite either. But it’s how the tech platform works. The good news? Cancel at least 24 hours in advance, and you’ll get a full refund. Have an issue with payment? Just reach out to us at Info@LadherSitters.com— we’re happy to help.
Can I refer a family?
Yes, please! Help us grow your virtual village — just make sure it’s someone you’d happily share your favorite sitter with. Email us at Info@LadherSitters.com to learn more about our referral program and get 20% off one sitting session.
Can I refer a sitter?
Absolutely — sitter referrals are gold! And don’t worry, you’re not “losing” them — this is the beauty of the community: give some, get some. Email us at Info@LadherSitters.com to refer a sitter and get 20% off one sitting session.
I have not received confirmation that my booking profile has been accepted. Why?
Ladher Sitters is a referral-based platform, and we take time to confirm any referral. If we couldn’t confirm a connection within our trusted network, we will not be able to confirm your profile. Our goal is to maintain a close-knit, community-driven space built on personal recommendations and shared trust. We understand this may be disappointing, and we want you to know this decision is in place to protect the integrity and safety of all families and sitters on our platform.
Why is there a service fee?
The service fee helps us maintain the platform, curate a trusted network, and make booking a sitter simple and stress-free. We're building a village of convenience, connection, and care — and this helps keep it running smoothly and safely.
Do I need to provide transportation for my sitter?
Yes, when possible. Safety is key. Remember when you were a babysitter and families made sure you got home safely? Same here. Whether it's a ride or a rideshare, please treat your sitter how you'd want to be treated.